Privacy Policy

Last updated: 11/15/2025

1. Introduction

Welcome to KolayCampaign. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our service.

2. Information We Collect

We collect several types of information for various purposes:

  • Personal Information: Name, email address, phone number, and company details
  • Account Information: Username, password, and preferences
  • Campaign Data: Forms, surveys, and responses you create
  • Usage Data: Information about how you use our service
  • Technical Data: IP address, browser type, and device information

3. How We Use Your Information

We use the collected data for various purposes:

  • To provide and maintain our service
  • To notify you about changes to our service
  • To provide customer support
  • To gather analysis or valuable information to improve our service
  • To monitor the usage of our service
  • To detect, prevent and address technical issues

4. Data Storage and Security

We implement industry-standard security measures to protect your personal data. Your data is stored on secure servers and we use encryption to protect sensitive information during transmission. However, no method of transmission over the Internet is 100% secure.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information in the following situations:

  • With service providers who assist us in operating our platform
  • When required by law or to respond to legal process
  • To protect the rights and safety of KolayCampaign and our users
  • With your consent or at your direction

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Your Data Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Export your data in a portable format
  • Withdraw consent at any time

8. Data Retention

We retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your data to comply with legal obligations, resolve disputes, and enforce our agreements.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal data, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@kolaycampaign.com